What activities are available for guests before or after the wedding day?
Guests will enjoy pizza and pasta making experiences, and a BBQ pool party as part of the packages. Additionally, they can visit a gelato cart at any time and opt to add on a wine tasting session or a fire pit with s'mores. For those who enjoy nature, hiking around the scenic landscapes surrounding our venue is always available.

What are some unique and memorable activities or experiences we can offer our guests during their stay in Italy?
Our package includes a pizza making party in our stone oven and a pasta making class from scratch. Our other popular activities are the Ristonchi Farm and Foraging Tour, where we take guests around the property and farm to see our olive groves, beehives, hemp fields and garden. After this they taste our products. Another option is a wine tasting where a local vineyard brings their wine to the castle and teaches you all about it while you taste it. Guests could take a painting class and paint the Italian countryside or the castle, a great souvenir to bring home! You can bring board games or a soccer ball, go on a hike together, hang at the pool together, organize a karaoke party, have a fire pit with s'mores or host a yoga class. These can all be added on after your booking if you decide.

Do you provide special rates or arrangements for extended stays before or after the wedding package dates?
We do not offer extended stays to wedding guests as we only book the castle out exclusively, not per room.

How do you handle guests with special needs or disabilities?
While we strive to accommodate guests with special needs, our venue currently does not have accessible rooms and facilities. There are no elevators and many stairs. Some ground floor apartments and main areas are accessible by only a few steps, however, the bathrooms and doorframes are quite narrow.

Are children welcome at the venue, and do you provide any entertainment or childcare services for them?
Children are welcome at our venue. Due to the presence of a pool and a road on the property, it is crucial that children are closely monitored at all times. We recommend placing guests with children in lower rooms due to the absence of guard rails on the windows. Childcare services that provide various entertainment options and child-friendly activities can be arranged upon request.

Is the venue pet-friendly, and are there specific accommodations for pets?
Our venue is pet-friendly in specific apartments. There is a 100€ fee per pet, with 50€ refundable at the end of the stay if the apartment is left clean and in good condition. Pets are allowed in Borghetto: 6, 7 and Fattoria: 1, 4, 5, 6.

Can our guests book and pay for their own rooms?
Not through us, but you can set it up separately. When you book exclusively all the rooms are included and you can arrange your guest’s accommodations yourselves with a detailed apartment list we'll provide to you. If you want your guests to pay for their own stay we suggest to make a wedding website and set something up with PayPal and charge per person/per night. This blog might be helpful to you.

How can guests pay us for their rooms?
We recommend to add a pay link to your wedding website. On PayPal you can create a link with a photo and name it (YOUR NAMES Wedding Accommodation). This makes it easy for them and you and it feels less like they are paying you and more like they are paying their accommodations.

Are children welcome at the venue, and do you provide any entertainment or childcare services for them?
Children are welcome at our venue. Due to the presence of a pool and a road on the property, it is crucial that children are closely monitored at all times. We recommend placing guests with children in lower rooms due to the absence of guard rails on the windows. Childcare services that provide various entertainment options and child-friendly activities can be arranged upon request.

How are children counted in the packages?
If the child will take a bed and a seat at the meals they should be counted as a guest. If the child will sleep in a baby cot, be on a lap or with a babysitter during the meals they do not need to be counted in your guest total.

Can guests buy their own drinks or snacks while on the property?
Yes, the Ristonchi Reception Bar opening hours are normally 9am - 11:30pm. the Ristonchi Ape'Roller, our mobile full bar will also be around during the festivities. Guests can order a variety of cocktails and mocktails from a professional bartender during pizza night, at the pool or during the wedding dinner. Guests can purchase beer, wine, soda, water, ice cream and snacks at reception. All items will be added to their individual guest room bill to be paid at check out.

What are the payment terms and conditions, including deposit requirements and final payment deadlines?
Your total is split into 3 non-refundable payments. 34% is due at the time of booking to secure your dates and begin your planning. The last payment is due 60 days before your arrival. The middle payment will be due somewhere in between that. If your event is within one year, the payments are divided into 2. Payment plans may be arranged upon request.

How do I book my dates?
By sending us your signed contract and your first payment.

Can you hold our preferred dates while we decide?
The only way to secure your dates is to sign the contract and send the first payment. We do not hold dates without a booking. Your proposal and contract offer will expire after one week if not signed.

When is final payment due?
60 days before your arrival date.

What is the cancellation policy, including any potential refunds or penalties?
Cancellations must be made at least eight months before the date for a partial refund. Cancellations made less than six months in advance are subject to full payment.

What if I want to change my reservation date?
The CLIENT must promptly give Castello di Ristonchi a written notice of such a date change request, containing a general statement of the reasons for such postponement and an approximation of the anticipated new date. Castello di Ristonchi shall use its reasonable best efforts to offer a desirable new date to the CLIENT. Once a new date is agreed upon by both parties a new contract shall be made with the following postponement fees applied: a) 20% of the total when the new date is less than one year away; b) 30% of the total when the new date is more than one year away; c) 35% of the total when the new date is more than 18 months away. The above fees must be paid in full for the new contract with a new date to be valid.

Are there any hidden costs, such as service charges, or taxes that aren't included in the quoted price?
All our pricing is transparent; our packages already include local taxes, tourist taxes, music taxes and all fees that our competitors leave off. The only other expenses you will incur with us are things you want to add on such as more flowers or alcohol.

Can we make our payments via credit card?
No. We are only accepting bank transfers at this time. You may use a credit card for your security deposit upon arrival.

Does your venue have any environmental policies or sustainability practices in place?
Yes, we are committed to sustainability through energy-efficient practices, waste and food waste reduction programs, and sourcing local and organic products whenever possible. For full details, visit www.ristonchi.com/food-and-wine.

What are the check-in and check-out times?
Check-in 4pm/16:00 Check-out 11am/11:00

Can we check in early?/Check out late?
The couple and less than 5 others can arrive earlier to start preparations. Check your contract for specific timing. Check-in is strictly 4:00 PM for all other guests. We usually have an event checking out the day another one is checking in, we don't want your guests to show up to mounds of dirty laundry and empty wine bottles. It is important they arrive when the reception is open and they can receive a proper welcome, their room is ready and our staff members have had a chance to rest for the afternoon before giving incredible service the rest of the event.

What are the nearest airports?
The nearest airports are: Florence (40km/1 hour), Pisa (115km/2 hours), Bologna (120km/1.5 hours by car or 30 mins by train)

What is the nearest train/bus station?
Pontassieve Station and S.Ellero Station Take bus 343 A Saltino Centro and get off at stop ‘Paterno_V’

Is it easy to get to the castle by public transport?
No. It’s a train, bus then an uphill walk. Better to book van transportation or rental cars.

What’s the weather like?
During the months of May, June, August, September and October you are most likely to experience good weather with pleasant average temperatures. On average, the warmest months are July and August. On average, the coolest month is January. November is the wettest month. July is the driest month. For monthly averages check out Weather and Climate.

Are there mosquitoes?
Yes, in the summer months there will be mosquitoes. It wouldn't be Italy without them!

Can my guests go hiking?
Yes, Ristonchi Castle is on top of a mountain surrounded by olive groves and an ancient forest with over 20km of marked paths for walking and cycling. Guests can ask reception for recommended trails.

Is there wifi at the castle?
Yes, wifi is available in the meeting rooms, Templar Hall, Breakfast Room, Rave Cave and all common areas inside and outside, the pool and all the Tower/Castello guest rooms. Average download is 134 Mbps and upload is 15 Mbps. Peak is 300 Mbps. The Fattoria and Borghetto apartments have very thick stone walls and do not reach the wifi.

What is the nearest town?
The small town of Pelago is situated at the foot of the castle. You will find monuments, museums and churches dating back to the 14th century. The nearest large town is Pontassieve with more stores, restaurants and the train station.

What is there to do/see in the area?
Florence is 30km away, less than an hour drive. 'The Mall' the luxury designer outlet with Gucci, Prada, Dolce & Gabbana, is a 20 minute drive. Vallombrosa Abbey is a marvelous piece of architecture and an oasis of peace surrounded by beautiful forest nature - also a 20 minute drive. There is a winery and vineyard for wine tastings and a tour less than 10 minutes drive. Try Travignoli. And a beautiful golf course with restaurant 30 minutes drive. We offer activities like guided foraging walks, yoga, cooking classes etc. Hiking is free and abundant trails surround the castle. Mountain bikes can also be rented from an outside company. We recommend once you and your guests are at the castle, everyone stays at the castle and spends time together.

Do you have a chapel or church nearby? How much is the rental? What’s the capacity?
Yes we have a chapel on site available. Maximum 70 guests. Subject to availability and Covid precautions. https://www.forbes.com/sites/irenelevine/2018/07/03/8-luxury-wedding-destinations-with-divine-chapels/#470e31426ab1

Is it possible to hold a civil wedding at your venue?
Yes, this can be done inside our chapel or anywhere on our property outdoors. We recommend getting married in your home country legally and having a symbolic ceremony here in front of your loved ones. It will save you so much time and money. If you really want to we suggest you get a a wedding planner to help you with the paperwork, especially if you don't know Italian.

Can I bring my own decorations?
Yes. Keep in mind all decorations must be approved by the owners and removed without leaving damages. Any outdoor decorations must be approved by the owners and must be removed the night of the event. Note: The use of birdseed and blowing bubbles is permitted outside only. Rice, confetti, fake flower petals, balloons, glitter are not permitted inside or outside the facility. Castello di Ristonchi is approximately 1,000 years old and is a historic structure. We ask that you and your guests take special care not to damage or mar any of the unique carvings, initials, wall hangings, decorations, etc. located throughout our facility.

How many rooms do you have and what is the max capacity?
24 apartments with a total of 27 bedrooms, 13 semi-private (walk through) rooms and 29.5 bathrooms. There are a total of 63 beds. 80 guests maximum.

Do your packages include guest accommodation?
Yes, for up to 80 guests.

What if we have less than 80 guests? Is it cheaper?
No, we do not charge per guest - we charge per event. 80 people is the max amount, and we recommend keeping it lower for maximum guest comfort. With 50 guests each couple or small group of friends can have their own room and bathroom. If you have the max number of guests that means most will be sharing rooms and bathrooms. In the end this makes things easier for both sides. No more worrying about if someone joins or pulls out last minute - as long as it's not over 80 we are good to go!

What accommodation does my package or exclusive rental of the castle include?
When renting the castle exclusively the client receives all 10 guest apartments in The Tower, all 7 apartments in Borghetto and all 5 apartments in Fattoria. Sleeping a maximum of 80 guests. Common areas both inside and outside the castle are also included, these do have opening and closing times though.

We have more guests than your 80 person max can accommodate. Are there nearby options for them to stay?
Yes, there are a few nearby villas/homes for rent within 5 minutes drive. This is included in our info packed after you book.

Are the rooms air conditioned?
No, they are not. The castle has very thick stone walls so the rooms stay on the cool side, even in the summer. There are some of the lofts or higher floors of the tower that do get very hot in summer months. We have fans for all rooms. If booking in July or August prepare for the heat and warn your guests.

How do we decide which rooms to place our guests in?
This will be a bit of a puzzle for you but we will guide you! We will send a pdf with room layouts, info on how many stairs, photos of the rooms, the views and the entrances. It will be easy to visualize where the apartments are and where to best place your friends and family.

What is included in the Brunch Buffet?
Scrambled eggs, sausages, fresh croissants, fresh bread with local jams and our own honey, cheese, yogurt, muesli and fruit. Vegan and gluten-free options are available when arranged beforehand. Includes coffee, juice, and still water. Specialty coffees such as cappuccino and espresso are available at the bar for an additional charge.

What’s included in the Breakfast Buffet?
Fresh bread with local jams and honey, cheese, yogurt, muesli. Includes coffee, juice, and still water. Specialty coffees such as cappuccino and espresso are available at the bar for an additional charge.

What’s included in the Open Bar package at the Rave Cave?
Included in the open bar is beer, white and red wine, and cocktails including: Gin & Tonic, Vodka Soda, Paloma, Moscow Mule, Aperol Spritz, Gimlet, Hugo, Dark & Stormy, Rum & Coke, Whiskey & Coke. Non-alcoholic/mocktail options are available as well. Shots and alcohol-only drinks (such as Old Fashioned or Negroni) are not permitted in the Rave Cave/open bar but they are available at the Ape and pool bar during other times in the event.

What does the “Welcome Pizza & Wine Party” include?
Our Make Your Own Pizza event is always a huge hit! The perfect opportunity for all your guests to get to know each other while rolling out fresh dough and sipping local wine around the stone pizza oven built right in to the castle tower! We put out a buffet of fresh, local ingredients so your guests can have a real Italian experience and create the pizzas of their dreams! The buffet opens up to the banquet hall and terrace with tables and chairs, bistro lights and the perfect place to watch the sunset. The evening includes appetizers and 20L of wine. Still water is also included.

What does the package’s post ceremony apertivo include?
Prosecco and seasonal appetizers, for example: Assorted local cold cuts: Salami, prosciutto and more, served with homemade bread Prosciutto and melon salad Caprese platter with buffalo mozzarella, tomatoes and basil Trio of vegetarian bruschetta: Classic tomato and basil, Sautè zucchini and mint, Scamorza cheese and truffle oil Selection of cheeses: Parmigiano, pecorino and more, served with Ristonchi honey and homemade marmalade.

What does the 3 Course Wedding Reception Dinner include?
First Course Choose two pasta options: * -Tortelli stuffed with potatoes and parmesan, served with traditional Bolognese sauce -Farfalle pasta with prawns, zucchini cream and basil -Vegetarian Option: Farfalle pasta, zucchini cream, sun dried tomato, basil -Vegetarian Option: Ravioli with browned butter and sage Main Course Choose two options: * -Grilled chicken, lemon and garlic marinated -Beef striploin “Tagliata Style” -Italian Pork Roast -Vegetarian Option: Barley salad with cannellini beans, arugula, grilled halloumi and pomegranate seeds -Vegetarian Option: Baked tomino cheese with Ristonchi honey and walnuts -Vegan Option: Caponata with hummus Side Dishes: Choose two side dish options: * -Roasted potatoes -Vegetable caponata -Mixed summer salad -Arugula and shaved parmesan Dessert: Assorted Italian sweets and pastries Drinks: Still and sparkling water as well as unlimited red and white wine during the dinner.

Can guests buy their own drinks or snacks while on the property?
Yes, the Ristonchi Reception bar opening hours are from 9 am - 11 pm. Guests can purchase beer, wine, soda, water, ice cream, and snacks. We also have our ApeRoller - our fully mobile bar that will be at the pool, pizza night, BBQ, aperitivo and wedding dinner for your guests' convenience. Any drinks or cocktails can be ordered there at any time. All items will be added to the guest's individual room bill to be paid at check out unless you want to cover the bill yourself for the entire event or just the wedding dinner.

Can we bring our own alcohol?
No. All alcohol must be purchased at the castle and served by our staff due to permits and safety. Alcohol may not be served to minors. Illegal substances are not allowed at any time on the premise. Drunken/Violent disturbances are prohibited and subject to immediate removal from the premise.

Can we bring our own special bottle of alcohol, create a special drink, or ask for a specific brand?
Yes, this can be arranged. However, please note that any item you replace in the package will not be discounted and additional charges may apply. If these special items will be shipped to us remember they cannot arrive more than 2 weeks before your event.

Can we bring in an outside caterer of our choosing?
No. Our food reputation is important to us. If you wanted to bring in a specific vendor to share some cultural food at one point during the event this could be possible. However they must have a food truck or similar as it wouldn't be possible to use our kitchen.

Is it possible to have night food as well?
We do not recommend this. It used to be included in our packages but the guests were always still so full from the aperitivo, 2 pasta courses, 2 main courses, 2 side dishes and the cake that it always went to waste.